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As I was giving a boardroom presentation in the tech Mecca of downtown San Francisco, I kept noticing an ambiguous expression at the other end of the table on the face of the host CEO (let’s call him Bob). There was a spark of enthusiasm...

Earlier this year, Ryan Keintz released a controversial article called “Confessions of a Price Hacker” that illustrated how vulnerabilities in international moving RFPs were exploited by everyone in the industry. Essentially, he said that broken procurement models punished those that had integrity, and eventually, systemic...